Your Trusted Managed Services Provider in Austin
Shadow IT Services was formed in 2020 in response to customer feedback based on what they would want to change about their current managed services provider. The overwhelming response was that customers wanted more visibility and communication.
They also wanted a provider that could assist in leading their organization with their technology goals. Having roots in the Var/Reseller and project services space, the founders decided to start Shadow IT Services with that exact feedback in mind.
Having started from the ground up, Shadow IT Services has a unique approach when it comes to providing Best in Class support and services. From our peer-based support team, to our in depth and data rich communications, we pride ourselves in delivering the best end user customer experience.
Networking
We’ll help manage your workflow efficiently and effectively with best practices in router configurations, firewall software updates, security, VPN creation and more.
Storage & Storage Area Networking
We’ll help simplify your storage management while enhancing your data protection and availability with software updates, SAN best practices, volume creation, and more.
Microsoft & Cloud Computing
We’ll help you innovate faster with best practices for Window server operating upgrades, updates and migrations (Azure), maintenance, configurations, and more.
Backups &
Disaster Recovery
We’ll help keep your data safe and secure with backup best practices, software updates, verification, testing, disaster recovery setup, and more.
Virtualization & Compute
We’ll help increase your IT productivity, efficiency, agility, and responsiveness with server upgrades, software updates, and virtualization of networks, desktops, storage, and more.
Technical Support
We have high-level engineers to backup our level 1 techs. We like to say our level 2’s are all level 3’s. Packages include expert technical support 24/7.
Give Your Business The Value of Expertise
Managed IT Solutions
Proactive IT services that keep your business running smoothly.
Minimize downtime and maximize productivity with our award-winning Managed IT services. With proactive monitoring and fast issue resolution, we keep your systems running seamlessly, so you can focus on growing your business. Partner with us and let your technology drive your success.
Cloud Solutions
Reliable cloud solutions that keep your business running seamlessly.
Elevate your business with cutting-edge cloud services. Our secure, flexible cloud platform ensures continuous operations and effortless collaboration, so you can focus on growth. Let us power your success in the cloud.
Cybersecurity Solutions
Robust cybersecurity solutions that protect your business around the clock.
Strengthen your business with advanced cybersecurity solutions. Our proactive, intelligent protection safeguards your data and systems, ensuring uninterrupted operations and peace of mind. Let us secure your success.
Microsoft Solutions
Intelligent Microsoft solutions that streamline operations and boost productivity.
Empower your business with comprehensive Microsoft solutions. Our tailored tools enhance collaboration, streamline operations, and drive productivity, so you can focus on growth. Let us optimize your success with Microsoft technology.
With Shadow IT Services, you get unfiltered access to our resources, so you never have to wonder what we’re doing and if you’re getting value from our partnership. We work together not just when your systems alert us to an issue, but even as your business grows and changes.
Explore our IT Solutions for Austin Businesses
11824 Jollyville Rd. Suite 402 Austin, TX 78759
